Outsource some or all of your IT requirements to enhance business growth.
Whether you're an IT Manager responsible for the IT within your company or you have a dedicated IT Support team, RockIT can add value to your business with our key combination of support services and tools.
Last Updated on 12.12.17 at 23:59 by BrightGauge
In 2016, 87.1% of problems were identified by our 24hr PROACTIVE Network Monitoring and resolved before the employee experienced the problem or even realised it existed.
In 2016, our average response time to technical support requests was 20.8 seconds. This is 687 times faster than the industry average.
It’s probably no surprise but RockIT are one of a small group of IT Support companies in the UK that operate 24hrs a day 365 days a year. Our goal is to be here when YOU need us.
In 2016 we reduced our current clients' IT costs by a staggering 78% in the first year. We have a very unique method of establishing Cost Savings from the outset.
In 2016, our current clients' downtime was an average of 49 seconds per month. This is 135.3 times less than the industry average.
In 2016, 39.8% of technical support requests required contact with other technology vendors and third party companies. Unlike our competitors who would profit from this work, this is always included in your fixed monthly fee.
RockIT excel at providing a wide range of business telephone systems, call recording and voicemail services with the peace of mind of round the clock support.
"We recently invested in a new, fully supported Dell IT infrastructure with RockIT. The new Dell solution means we can service the needs of our customers more quickly, giving us an edge over our competitors."
Sam McShane - Director