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Jun 28, 2017

Industry insights,

Virgin media's vulnerability

Virgin Media users have been recommended to change their Super Hub 2 router default password due to fears that over 800,000 homes could fall victim to a hack. Researchers tested the router with readily available and inexpensive hacking tools that can be found online. They were able to infiltrate the system in a few days, mainly due to the fact that the unsecure default password was still in use. The default password is also shared across all Super Hub 2 devices, which in effect means they were also able to log into the routers configuration page. They were able to successfully hack into the home network and could connect to other devices that were connected.

It’s worth mentioning that the latest Virgin Media router ‘Super 3.0’ uses a much stronger password, and is considered far more secure than its predecessor. Initial research is suggesting that it would take millions of years to hack and doesn’t pose any cause for concern.

In identifying the issue Virgin have now deployed a firmware patch to the Super Hub 2 and other affected systems. This patch was released automatically and means that unless the device is not in use or switched off, it will have received the update and fixed the vulnerability.

We’ve said it so many times before but it is crucial to change the default password or any internet connected device. If this simple, yet effective approach isn’t completed, it could leave your home network at risk of being hacked.