The Service Desk is the hub of your preferred supplier’s offering. Without a robust and well-considered solution, everything else they try to do will be futile as the fundamental element of their offering, ‘the support’, will fall short of what your business needs to function.
Establish what your own IT support solution should look like
Conduct the due-diligence ahead of appointing a new IT Support Company
Understand our core Service Desk offering in more detail