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For quick access to technical support please contact our 24hr Help Desk on 0344 272 2292.


Assisting your IT Support Staff

Whether you’re an IT Manager responsible for the IT within your company or you have a dedicated IT Support team, RockIT’s can add value to your business with a key combination of support services and tools.

With a view to the future, RockIT have made a substantial investment in tools similar to those used by well-equipped corporate IT support departments. To do so yourself would have large financial implications for your business. The good news is that you don’t need to! We have made the investment for you and are able to provide a cost effective service by spreading the cost over a large number of devices and clients. So, you get the service and protection just as if you had made the investment yourself.

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RockIT
Solutions that Flex to your needs

Solutions that Flex to your needs

When it comes to supporting your IT systems, having the necessary support services and in-house tools is crucial to your success. Our complementary support flexes to meet your company’s needs. The possibilities are endless.

Support
Support

Critical support from full support to third line.

Systems
Systems

CRM, RMM solutions to streamline your entire IT operation.

Both
Both

A blend of support and systems ensuring overall efficiency and uptime.

RockIT
Vital Support

Vital Support

Whether you’re looking for full support, advanced server support or simple holiday cover, our flexible approach allows us to work alongside your existing team.

  • Onsite support
  • Proactive monitoring
  • Project delivery
  • Dedicated helpdesk
  • Holiday and sickness cover
  • Vendor management
Corporate Level Systems

Corporate Level Systems

Providing cost effective access to our Proactive Remote Monitoring and Management, PSA and Disaster Recovery tool to maximise your productivity and service quality.

  • Ticket system and portal
  • Remote access tools
  • Inclusive Cloud and DR tools
  • Knowledgebase
  • Timesheets and scheduling
  • Asset management
RockIT
Silos of Chaos

Silos of Chaos

When your business grows, the need for smooth business processes and seamless collaboration grows with it. It is no longer good enough to cobble together home-grown or single purpose systems to manage every aspect if your IT department. However, this is all too a common scenario in companies who manage IT themselves.

RockIT

Selecting the right IT Support Company can be challenging.

The technology is complex and there are so many support companies to choose from. It's easy to be overwhelmed trying to compare one company with another. We honestly believe that when you consider all the facts, you will be absolutely convinced that RockIT is the best provider of IT Support available to you.

Satisfaction Guarantee

Satisfaction Guarantee

We’re so certain of your success that we’ll give your money back if you’re not satisfied. We are committed to providing you the best IT Support in the industry. In fact, we are so certain of the results that you will receive, we guarantee your satisfaction! If you do not see satisfactory results within 90 days, we will refund your money.

 

How many IT support companies are willing to provide a clear and unequivocal guarantee? To eliminate the stress and uncertainty of hiring a competent IT Support company, we’ve decided to offer our clients this ZERO RISK guarantee on all of our Managed Services.

Ranked 53 in the World for Top IT Support Companies

When you consider all the facts, you will be absolutely convinced that RockIT is the best provider of IT Support available to you.

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Testimonials

Case Study: United Living

We have our own IT team on-site but even they need somewhere to turn for help from time to time. RockIT have never let us down. We even use their own helpdesk system to run our internal IT tickets now, and requesting help from them is as easy as clicking a button.

Greg Morley - Chief Information Officer

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