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Keeping your business talking

RockIT provide a full range of traditional on-site telecoms solutions and cutting edge hosted telecoms solutions that provide world-class disaster recovery options as well as installation, configuration and ongoing management of on-site PBX systems, hosted telephony systems and handsets. 

A poorly configured phone system can cause huge frustrations and loss of time for your staff. We can assist you in fine-tuning your internal telecoms to ensure the configuration of your phone groups and individual extensions will be yet another tool guaranteed to reap you benefits in productivity and efficiency. Allowing your staff to work better, smarter and more collaboratively than ever before.

  • Industry-leading brands
  • Centralised management
  • Low recurring costs
  • Flexible configuration
  • Tailored to meet business needs
  • Robust and reliable
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RockIT
Feature rich systems

Feature rich systems

Modern businesses frequently need to go far beyond the requirements that may have been common only a few years ago. Today a very high reliance is placed on conferencing and telepresence as an everyday tool and we can help you get the most out of these new technologies to ensure you are always ahead of your competition. 

Expandable telecoms

We specialise in ensuring your telecoms setup is always able to grow to meet your needs, not hold you back. Whether it’s your workforce, your customer base or both that are growing we can ensure your telecom systems are ready.

Call recording

Our hosted call recording services allow you to establish trends, pick and correct areas for improvement and ensure that your staff are delivering the correct message to clients.

Conference facilities

Multi-party conferencing facilities are becoming a standard working tool for businesses. Your business could benefit just as much as others have. Give your staff the tools they need to collaborate effectively.

Interactive menus

We can provide robust auto-attendant menus to improve first touch call routing and prevent your staff having to needlessly transferring calls to the correct teams, increasing efficiency and saving you time and money.

Simultaneous ringing

We can maximise the benefits that modern technology brings to mobility by linking your mobile phones and devices to your desk phone so that all ring simultaneously, ensuring you can always answer as if at your desk. 

Unified Communication

Unified messaging allows you to benefit from screen sharing, conferencing, instant messaging and presence features. Allowing your team to work smarter. Our UC product was voted #1 in 2015 reviews, beating products such as Lync!

Call queuing

Our call queuing system will allow you to answer more calls without increasing overhead and internal line capacity. Perfect if you need simple, cost effective solutions that will flex to your needs.

Wired and wireless

Our specialist engineers will combine traditional wired telecoms with more flexible WiFi or DECT handsets to ensure that your staff can be as mobile as they need to be without ever being out of touch of their colleagues and clients.

Telecoms support

We understand the importance of having reliable and professional engineers on hand to support your telephony solutions.  Along with purchasing a system from RockIT we’ll provide inclusive support, keeping your business operational and at peak operating performance.

RockIT
Disaster Recovery built in

Disaster Recovery built in

Every RockIT solution comes with additional disaster recovery as we know how important it is for businesses to stay up and running during an unprecedented attack. Every cloud service we offer is built to the same high standards of security with a 99.999% uptime guarantee. Should any service fail, it is backed up in a different data centre in another location for optimum failover.

Testimonials

Case Study: Niyaa People

Moving office isn’t the easiest of tasks to organise especially in making sure your customers aren’t affected. Dealing with telecoms providers proved to be a nightmare. I was told there would be considerable delays and I faced the prospect of having to close the business for weeks. Thankfully RockIT stepped in and came to the rescue. Their quick response and expertise meant that once they took over, everything ran smoothly.

Niki Kaur - Operations Manager

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